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American Sign Museum

Seeking Manager of Digital Communications and Engagement


Join us at the largest public museum in the world dedicated to signs!


The American Sign Museum seeks a dynamic individual to join our small team of dedicated museum professionals to deliver a comprehensive digital strategy inclusive of online programming content, external communications, and new digital fundraising initiatives.


The Manager of Digital Communications and Engagement will work with the Founder and Campaign Manager torealize the Museum’s engagement, communication, and fundraising goals. This newly-created position will be a hybrid role within the Museum, ideal for someone who can work in cross-functional teams, while maintaining a certain level of autonomy.


  • Communications: The successful candidate will work to create and strengthen connections between our members, donors, and partners by developing a comprehensive digital calendar. This position oversees the management of the master content calendar for all digital platforms and will write, schedule, and post content.


  • Engagement: This position is responsible for enriching our constituent’s remote experience by building connections to the Museum’s collection through digital programs and educational outreach efforts.  The successful candidate will translate the art and history of the sign-making craft into engaging stories that will educate and entertain our core audiences.


  • Fundraising: The ideal candidate will also have the ability to develop effective online giving strategies, inclusive of e-mail blasts and social media. This position will work with cross-functional teams to acquire and retain members, and develop tools and graphics for online fundraising activities, including giving campaigns.



Knowledge / Skills

The candidate must be self-motivated, possess excellent written and verbal communication skills, demonstrate strong project management skills, and be detail-oriented. This position requires evidence of resourcefulness, problem-solving skills, and sound judgment.


The successful candidate will demonstrate experience creating and executing content strategy within an interactive space (i.e., web-sites and 3D tours), create content for multiple channels, and be able to collaborate on cross-functional teams.


Knowledge of the digital landscape, including current industry and user trends, emerging technologies and standards, and interactive design are required.



Qualified candidates will possess an in-depth understanding and proficiency in CMS, email marketing, and social media management platforms, web design and HTML. Experience with nonprofit database systems (e.g. Altru, RaisersEdge, DonorPerfect) and a broad understanding of the visitor experience and museum practices are a plus.


This position summary is not to be considered an exhaustive description of the responsibilities which may be required. Bachelor’s degree required with 2-3 years’ experience creating online digital content.  Previous experience in nonprofits or museum settings preferred. Evening and weekends hours may be required.


Please submit a resume, a proven record of success in creating online / digital content, and salary requirements to ckearns@americansignmuseum.org


No calls, please. The American Sign Museum is an Equal Opportunity Employer.